Question 1

Can I confirm order without payment?

Accepted Answer

We will only proceed with orders upon full payment, no verbal confirmation.

Question 2

How soon should I make payment to confirm the order?

Accepted Answer

Please make full payment within 24 hours after you receive the order confirmation. Payment made less than 48 hours before delivery date will not be entertained, we will refund back to you.

Question 3

Can I cancel and get a refund after I have placed an order?

Accepted Answer

> 1 week before: Full refund
> 4 days before: 50% refund
2-3 days before: 30% refund
On the day / a day before: No refund

FAQ

Frequently asked questions

Can I confirm order without payment?

How soon should I make payment to confirm the order?

Can I cancel and get a refund after I have placed an order?